Recommendation for the workflow, if the customer wants a diagnosis and problem resolution if the warning lamp lights up, maintenance of their TPMS, or a tyre service (e.g. tyre change, assembly/disassembly):
Please note: As a functional TPMS is part of the operational approval, the workshop must guarantee the functionality after each operation. Corresponding documentation of the condition of the TPMS before and after performing the maintenance, diagnostics and the customer order therefore constitutes a safeguard in the framework of liability and warranty.
Through the direct TPMS changes are coming to the workshops in the work processes for maintenance or tyre service.
It is important to prepare the employees for these changes, in order to ensure that all customers can be served properly and no errors take place in the advice and handling of TPMS. It is recommended, that employees take part in special training, to learn how to work with TPMS. There are many different providers of TPMS training.
Customers must be informed about:
Qualification / training of employees:
In the case of a vehicle fitted with direct TPMS, note the following: