Delticom AG - Terms and Conditions of Business (T's & C's)

§ 1 Conclusion of contract/ordering process

The internet portal is aimed exclusively at companies, not consumers. In these Terms and Conditions, "consumer" means all natural persons who enter into a legal transaction for a purpose which cannot be attributed to their commercial or independent professional activities. Consumers should please use the website As a company, you have the opportunity to order the articles listed there by means of internet form or by fax or telephone. If you provide the information required in the order process and send the order, you make us a binding offer; orders made by telephone and fax, as well as orders made via the internet, have the same legal effect in this regard. By making the order you give a binding declaration that you accept the Delticom AG's T's & C's in such version as is current at the time and that you wish to acquire the articles ordered.
We will acknowledge the arrival of your order by confirming its receipt; this confirmation of receipt shall not constitute the acceptance of the order. The contract shall become effective by you approving receipt of the articles, but at latest after the expiry of a 10 day return period.

§ 2 Standard terms and conditions of delivery and payment

You may choose between two different delivery options. You may choose either delivery to the invoice address or delivery to a different delivery address. We only deliver to delivery addresses in the United Kingdom. We offer the following payment methods: Credit Card. We accept Visa, Eurocard, American Express and Diners. You provide your card details, we ship and then debit your card after shipment. If you do not wish to provide your full card number over the internet, you can provide your card details to us by telephone or fax. PayPal. Pay simply and securely via PayPal at Bank transfer in advance. You transfer the amount in advance. You will find the details of the account to which you can make the transfer on the order confirmation you receive. We will send the to you after receipt of payment. Payment on . The term of payment is 7 calendar days from the date of the invoice. Please make sure that you include your order number with your payment. Please notice that we will check payment information and credit rating at official credit agencies. If we suspect that any order is fraudulent or involves stolen identity or payment information, we reserve the right to make any additional authenticity checks and to involve any authorities we deem fit.

§ 3 Our 30 day returns policy

We want you to be satisfied with all of our deliveries. You can cancel the purchase of any products from us within 30 days'. Products made to a customer's specification are excluded from our voluntary 30-day returns policy. However, our returns policy does not include the shipping costs. In principle, the company bears the shipping costs. Further information relating to shipping costs can be found under the heading "Returns policy". Protect the products against damage. should be prepared for dispatch in a clean condition and packaged two at a time. In the event of damage due to improper handling or faulty packaging whilst being returned, we reserve the right to claim compensation. The transport company will only accept articles which have sufficient packaging.

§ 4 Retention of title

We reserve ownership to all articles delivered by us until the satisfaction all of our claims against you or the person who has accepted the article. This also applies to claims arising in the future. To assert our retention of we are entitled to demand the immediate surrender of the article and exclude all rights of lien unless a counter-claim is concerned which is undisputed or has been confirmed by a final court decision which may not be appealed.

§ 5 Guarantee/obligation to notify defects

If the purchase is a commercial transaction for both parties, the buyer must (provided that this is possible in the proper course of business) inspect the goods without delay after delivery and, if a defect is apparent, notify the seller without delay. If the buyer fails to notify the seller of the defect, the goods shall be deemed to be accepted unless the defect was not apparent upon inspection. In derogation from the statutory provisions, the guarantee shall exist for 12 months.

§ 6 Liability for defects relating to our internet portal

Our internet pages are made available in such format as we consider is appropriate at the time. We do not guarantee that the internet portals meet your requirements, nor that they are available at all times without disruption, in a timely manner, secure and free from defects. Use of the internet portals is at your own risk; in particular, we do not accept any liability in relation to the results which can be obtained or the correctness of the information received via the internet portals.

§ 7 Protection of intellectual property

The texts, images, sounds, graphics, animations videos, as well as their configuration on our are subject to protection by copyright and other protective legislation. The content of these websites may not be copied, disseminated or altered, or made available to third parties. In addition, some of our websites contain images which are subject to the copyright of third parties. Unless otherwise specified, all trademarks on our websites are protected by trademark. Our websites do not grant any to use our intellectual property or the intellectual property of third parties.

§ 8 Duty to provide information/data protection

When registering, you are required to provide information about your address and person; this information, which is required during the order process, will be stored for you by us. Of course, you may alter the information upon placing an order or later under "my orders" or "contact" (depending on the internet portal). After you will receive a password and a name for your account. You must ensure that the password and the account are not made available to third parties. You undertake to inform Delticom AG about any misuse of your password or account. Either contracting party may terminate your account at any time without stating any reason. In this event, Delticom AG will close down or delete your account and all information saved.

§ 9 Governing law

The law of the Federal Republic of Germany shall apply exclusively. The application of the uniform UN law relating to the sale of goods (Convention on the International Sale of Goods dated 11.04.1980) is excluded. References to any statute in the above terms and conditions of business serve only to enhance understanding and do not result in the application of United Kingdom law.

§ 10 Jurisdiction/other

The place of jurisdiction is Hanover, the location of the head office of Delticom AG. This shall be the exclusive place of jurisdiction unless there is any written agreement to the contrary. The place of performance shall be the place of business of Delticom AG and risk shall pass when the seller has handed the goods over to a transport company at its place of business.

Terms and Conditions of Business, version dated: 10/09/2015
Delticom AG 
Brühlstr. 11 
30169 Hannover 

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